Important Policy Information

Springtide is a multi-venue music festival. Admission in all gated venues is first come, first served. Wristband purchase does not guarantee entry to any venue, and no refunds will be given for missed performances. All persons attending Springtide Music Festival do so at their own risk. No liability is assumed by the venues, volunteers, sponsors or others associated with this event. Springtide Music Festival is not responsible for lost or stolen tickets, theft, loss or damage of personal property or personal injury.

Upon entering any venue, you accept that your likeness (pictures/videos) may be used in promotional material by Springtide Music Festival.


Upon entering any venue, you agree to follow that venue’s own rules and policies.

  • No refunds will be given for any temporary evacuations.
  • The event is rain or shine.
  • Lineup and/or set times are subject to change without notice.
  • The festival is for all ages. 
  • Children 12 and under are admitted for free when accompanied by an adult
  • No outside alcohol or illegal substances permitted in any venue.
  • No unauthorized vending permitted in any venue.

Springtide is not responsible for any loss, personal injury or damages to patrons or volunteers howsoever they may arise in relation to participation in the festival

  • Single-day tickets are released closer to the event
  • No exchanges, no transfers, no refunds (except when an event is canceled).
  • Tickets purchased online or in person must be exchanged for wristbands at the Festival Ticket Hub at 88 Brock Street West during box office hours. 
  • Do NOT remove your wristband in between days.
  • Only tickets purchased through Springtide Music Festival & are valid.
  • E-Tickets do not need to be printed; they can be scanned from a mobile device.
  • Wristbands are non-transferable.
  • Lost, stolen, broken, or tampered wristbands are void and Springtide Music Festival is not responsible for these wristbands. A replacement wristband must be purchased at full price.